Remote and hybrid working is now a normal part of many workplaces, but supporting employees who work from home is about more than flexibility. Even though the work is being done at home, employers still have clear responsibilities particularly when it comes to health and safety.
Health and Safety Doesn’t Stop at the Front Door
Under the Health and Safety at Work Act 2015, employers must, so far as reasonably practicable, ensure the health and safety of employees, including those working from home. Employees also have responsibilities; they must take reasonable care of their own health and safety and follow their employer’s health and safety policies and instructions.
Employers should take reasonable steps to identify and manage risks such as poor workstation setup, fatigue, or unsafe work practices. This works best when expectations are clearly communicated and employees feel comfortable raising concerns.
Why a Work from Home Policy Is Essential
If employees are working remotely, a work from home policy is strongly recommended. A good policy helps set clear expectations and manage responsibilities around:
- Performance and availability
- Health and safety
- Privacy and confidentiality
- IT security and data protection
It also helps ensure flexible working arrangements align with employment agreements and supports a consistent, legally compliant workplace.
Staying Connected Matters
Employees who regularly work from home may experience social isolation. Employers can help by supporting regular connection through office days, team meetings, or scheduled phone and video catch‑ups. Staying connected supports wellbeing, engagement, and performance.
5 Simple Ways Employers Can Support Remote Workers
- Check in regularly about workload and wellbeing
- Support regular connections with the team
- Provide guidance on safe work practices eg: workstation setups
- Set clear boundaries around hours and availability
- Review arrangements periodically to ensure they remain effective
Remote work works best when everyone is clear, connected, and supported. Clear policies, regular communication, and shared health and safety responsibilities help create positive outcomes for both employees and employers.